999net — Responsible Gambling
Gambling should be fun and entertaining. Here you can learn how to set personal limits, protect yourself, and get help when you need it.
Our Commitment
999net is committed to creating a safe and responsible environment for players in Myanmar. We believe gambling is a form of entertainment, not a way to recover losses.
That is why we provide tools to help every player stay in control of their time and money. Below we explain in detail how to set personal limits, take a break, and find support.
Remember, if any gambling-related issue comes up, you can reach our 24-hour Live Chat in Myanmar language right away.
Age Restriction
The 999net platform is open to players aged 21 and above only. These services are not intended for anyone under 18. We strictly follow all age verification procedures.
Live Chat — 24 Hours in Myanmar Language
Control Tools
The tools we provide to help players stay in control are as follows.
Deposit Limit
You can set a maximum amount you are allowed to deposit within a day, a week, or a month. Lowering the limit takes effect immediately; raising it takes effect after the next 24 hours.
Session Time Limit
You can limit your daily play time. When the set time runs out, the system will stop the session and notify you to take a break. This helps prevent sessions from running too long.
Self-Exclusion
If you want to take a break from gambling, you can temporarily block your own account. Choose any period from 1 week to 6 months — during that time, you will not be able to access or play.
Permanent Closure
If you want to make a permanent decision about gambling, you can close your account for good. Once that decision is made, we will respect it and you will not be able to return to the platform.
Viewing Gaming History
You can review your gaming history, deposit and withdrawal records, and time spent playing at any time. Knowing your patterns helps you make more informed decisions.
24/7 Support Service
Gaming problems can happen at any time. Our Live Chat and email support are available 24 hours a day in Myanmar language.
Warning signs of a problem
You may not always realise when gambling has become a problem. If you or someone close to you shows the following signs, it is worth paying attention—
- If you have a strong urge to keep playing to win back money you have lost
- If gambling is causing you to neglect your family, finances, or work
- If gambling is keeping you awake at night and affecting your sleep
- If you have tried to stop gambling but have not been able to
- If you are taking out loans in order to gamble
- If you feel depressed and blame yourself after gambling
Tips to stay in control
Follow these tips to keep gambling as entertainment only—
Set a budget
Decide on the amount you will spend before you start, and do not go over it.
Set a time limit
Decide how long each session will be before you start, and keep an eye on the clock.
Never gamble with borrowed money
Avoid gambling with loans, a car, or family money.
Take breaks
Do not play non-stop — step away between sessions and switch to other activities you enjoy.
Setting up a deposit limit
999net provides a deposit limit tool to help players avoid financial losses. Please take note of the following limits—
| Type | Amount |
|---|---|
| Minimum deposit amount | 5,000 Ks |
| Minimum withdrawal amount | 30,000 Ks |
| Withdrawal Time | Within 1 hour |
| Payment methods | KBZPay, Wave Money, AYA Pay, CB Pay |
If you want to change a limit you have set, contact us through Live Chat. Any request to raise a limit takes effect after 24 hours, while reductions take effect immediately. This delayed-increase policy protects players from impulsive decisions.
How to contact us
To change your limit settings—
Live Chat — 24 Hours in Myanmar Language
Step-by-step self-exclusion
Follow the steps below to take a temporary break from gambling—
Contact Live Chat
Let us know through 999net Live Chat that you want to self-exclude and tell us the period you would like.
Choose a period
You can choose a period of 1 week, 1 month, 3 months, or up to 6 months.
Confirm
Our support team will activate the exclusion immediately.
Return after the period ends
Once the chosen period is over, you will be able to log back in and play.
Support we can offer
We can help you manage gambling-related issues—
- Personal limit settings
- Temporary self-exclusion
- Access to gambling history
- 24/7 Myanmar language Live Chat
- Email support
Responsible gambling quick answers
Enjoy yourself while gambling responsibly
At 999net, the wellbeing of our players always comes first. You can enjoy our games as entertainment while keeping your own limits in place.
Explore all games at 999net
Keep exploring 999net's full range of games while playing responsibly.